As the advice regarding the containment and delay phases for the Coronavirus continues to develop daily, Century Software would like to assure all customers and partners of the continuity of our service.
Due to the cloud-based nature of our key systems, our staff will be able to work from home if required. This means that there should be no disruption to the availability of support, account management or general customer service.
In the event that our entire workforce needs to work remotely we will operate as follows:
- Our phone system is cloud-based and all staff working remotely will be accessible via the standard phone numbers, 01675 430 128 and 0121 557 2300.
- The support team use FreshDesk, TeamViewer and LogMeIn Rescue for their Help Desk systems which are accessible by all of our team remotely. You can contact us via phone or on our usual support email firstname.lastname@example.org.
- Our collaboration tools for communication and file sharing run on cloud platforms which will allow us to offer a seamless content sharing solution both internally and for our customers and partners.
Century Software Ltd